About us
FunAce, an electronic pet product manufacturer, distributer, and retailer, is committed to providing each customer with the highest standard of customer service.
More about us:
- We specialize in Pet electronics and containment.
- Our main office is located in Shenzhen, China, world's greatest electronic markets. Being in Shenzhen enables our company an easy access to excellent resources and a better opportunity in producing exceptional consumer end products.
- We were previously located in Hong Kong and owned by Charter Way Development Limited from 2015-2017.
- Our marketing team is located in Hong Kong.
- Our customer support team is located in Philippines where English is the official language. They are online 7 days a week.
- All of our inventories are in the U.S.; stocked in Amazon FBA, warehouse in New Jersey, and a warehouse in California. Returns, exchanges, and warranties are taken care of locally in the U.S.
- Our company handles the entire quality control process; we test each and every product including every components such as cables and chargers before packing and shipping to our US warehouses.
- Our team has been doing online businesses since 2006
You are welcome to contact us anytime, we work 7 days a week!
